Marketing Resources

From DH Communications:

http://www.dhcommunications.com/free/directory.htm

marketing Sherpa is one of the resources off the link — great resource for data on viral marketing, use of social networking to market, etc.

Viral customer support

Get Satisfaction – http://getsatisfaction.com/ Press: http://www.apple.com/business/profiles/getsatisfaction/

Website Traffic

Google Analytics is a free service that helps you analyze your web traffic, with reports that help you determine which keywords your users (customers) are searching on, and what the conversion rate is. You’ll need to add a line of javascript to every one of your webpages to invoke the service.